Reviewed September 2025
⚠️ Risk note: Online gambling carries real risks. Don’t deposit or share personal documents unless you’re on the official, functioning site. If gambling stops being fun, call Gambling Helpline Aotearoa on 0800 654 655 for free, confidential support.
What’s happening right now?
Genesis Casino states it is closed for rebranding and that services are inactive. In short: you can’t sign up, deposit, or play until an official relaunch is announced.
No return date has been provided on the notice we reviewed.
What this means for NZ players
- New accounts and deposits are unavailable while the site is closed.
- Gameplay, bonuses, and promotions are paused until relaunch.
- Wait for a clear update on the official site before taking any action.
Practical tips while it’s closed
- If you see “current” Genesis offers on third-party pages, treat them as historical until the brand itself confirms otherwise.
- Do not upload KYC documents or send money through unofficial links or “workarounds.”
- Keep records (dates, amounts, screenshots) if you have an unresolved historic account issue so you can follow up after relaunch.
Historical snapshot (context only — not active)
Some affiliate reviews historically mentioned a first-deposit bonus (e.g., 100% + 300 free spins) and licensing references (e.g., MGA/UKGC/other). This information is provided for context and should not be treated as a current NZ offer while the site is closed.
Licensing & trust: how to check safely (general advice)
- Confirm the licence: Look for recognized regulators (e.g., UKGC or MGA) in the footer and verify the licence number on the regulator’s site.
- Check responsible-gambling signals: Age 18+ marks, links to help services, and on-site tools (deposit limits, time reminders, self-exclusion).
- Verify the domain: Be cautious of third-party sites designed to look “official.” Always navigate directly to the operator’s domain before logging in or depositing.
- Read the latest T&Cs: Especially wagering rules, payment exclusions, withdrawal limits, and document requirements.
Payments, accounts & withdrawals (while closed)
Do not attempt deposits or withdrawals using old links you find online. Wait for a clear, official relaunch on the operator’s own domain before interacting with payments again.
Safer alternatives while you wait (non-promotional)
- Choose casinos with clear NZD support and transparent bonus terms (consider playing without a bonus if you prefer fewer restrictions).
- Look for recognized licenses in the footer and verify them independently.
- Favor payment methods you trust (cards or reputable e-wallets; POLi availability varies by operator).
Players Reviews for Genesis Casino